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Terms & Conditions

Last Updated: 22nd June 2026

These Terms and Conditions set out the rules for using the Boxfit website and booking or taking part in Boxfit services.

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By using this website, submitting an enquiry, booking a service or attending a Boxfit session, you agree to these Terms and Conditions.

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Please read them carefully before making a booking.

1. About Boxfit

This website is operated by Boxfit.

Business name: Boxfit
Contact: Dave Coard
Location: Luton and surrounding areas
Email: davecoard@gmail.com
Phone: 07740 675507
Website: https://www.boxfit.org.uk/

Boxfit provides fitness services including personal training, circuit classes, running sessions, group training and triathlon coaching.

2. Website use

You agree to use this website only for lawful purposes.

You must not:

  • Use the website in a way that could damage, disable or impair it

  • Attempt to gain unauthorised access to the website or related systems

  • Copy, reproduce or misuse website content without permission

  • Submit false, misleading or harmful information through forms or bookings

  • Use the website for spam, fraud or unlawful activity

 

We may update, change or remove parts of the website at any time.

3. Services

Boxfit may offer services including, but not limited to:

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  • Circuit classes

  • Morning circuit classes

  • Running club sessions

  • Personal training consultations

  • Personal training sessions

  • Group training

  • Triathlon coaching

  • Fitness advice or coaching support

 

The availability, duration, price and format of each service may vary and will be shown on the website, booking page or agreed directly with Dave.

4. Online bookings

Some Boxfit services may be available to book online through Wix Bookings or another booking system.

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When you make a booking, you are responsible for checking:

  • The service selected

  • The date and time

  • The location, if provided

  • The price

  • Any booking notes or requirements

  • Any cancellation or rescheduling rules

 

A booking is only confirmed once you receive a booking confirmation or once Dave confirms the booking directly.

 

Boxfit reserves the right to decline, cancel or reschedule a booking where necessary.

5. Enquiries and consultations

Some services may require an enquiry or consultation before a full booking is accepted. This may include personal training, group training and triathlon coaching.

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This allows Dave to understand your goals, availability, experience, fitness level and any relevant health or injury considerations before recommending the most suitable option.

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Submitting an enquiry does not guarantee availability or acceptance of a booking.

6. Prices and payments

Prices are shown on the website, booking page or agreed directly with Dave.

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Prices may include options such as single sessions, classes, consultations, packages or group bookings.

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Payment may be required:

  • At the time of booking

  • Before the session

  • On the day of the session

  • By another arrangement agreed with Dave

 

Where online payments are available, they may be processed by Wix or a third-party payment provider. Boxfit does not normally store your full card details.

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Boxfit may update prices at any time, but changes will not affect bookings that have already been confirmed unless agreed with you.

7. Cancellations and rescheduling by you

If you need to cancel or reschedule a booking, please give as much notice as possible.

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The following cancellation policy applies unless different terms are clearly stated at the time of booking:

  • Cancellations made more than 48 hours before the session may be rescheduled or refunded where applicable.

  • Cancellations made within 48 hours of the session may be non-refundable.

  • If you do not attend a booked session without notice, the session may be treated as used and no refund may be given.

  • Late arrival may reduce your session time and may not entitle you to a refund or extension.

 

For classes with limited spaces, late cancellations and no-shows may prevent another client from attending, so please cancel as early as possible if you cannot make it.

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Please replace the notice period above with the cancellation period Boxfit intends to use.

8. Cancellations or changes by Boxfit

Boxfit may need to cancel, reschedule, relocate or change a session due to reasons such as:

  • Weather conditions

  • Illness or injury

  • Venue issues

  • Safety concerns

  • Low attendance

  • Events outside Boxfit’s reasonable control

 

If Boxfit cancels a paid session, you will usually be offered a replacement session, credit or refund where appropriate.

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Boxfit will aim to give as much notice as reasonably possible if a session needs to be changed or cancelled.

9. Weather and outdoor sessions

Some Boxfit sessions may take place outdoors.

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Outdoor sessions may be affected by weather, ground conditions, light, safety concerns or other environmental factors.

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Boxfit may decide to continue, adapt, relocate, postpone or cancel an outdoor session where necessary.

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Clients should wear suitable clothing and footwear for the session and weather conditions.

10. Packages, passes and memberships

Boxfit may offer class passes, session packages, memberships or other prepaid options.

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Where these are available, the specific terms will be shown at the time of purchase or agreed directly with Dave.

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These terms may include:

  • What is included

  • The number of sessions or credits

  • Expiry dates

  • Payment terms

  • Cancellation rules

  • Transferability

  • Refund rules

  • Booking requirements

 

Unless stated otherwise, packages, passes and memberships are personal to the client and cannot be transferred to another person.

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Unused sessions may not be refundable after expiry unless required by law or agreed by Boxfit.

11. Your health and fitness responsibility

You are responsible for ensuring that you are fit and well enough to take part in Boxfit sessions.

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Before taking part, you should tell Dave about any relevant:

  • Medical conditions

  • Injuries

  • Pain or discomfort

  • Medication

  • Pregnancy

  • Recent surgery

  • Health concerns

  • Physical limitations

  • Anything else that may affect your ability to exercise safely

 

If you are unsure whether you should exercise, you should seek advice from a doctor or qualified medical professional before taking part.

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Boxfit sessions are not a substitute for medical advice, diagnosis or treatment.

12. Participation and safety

You agree to:

  • Follow instructions given by Dave or any Boxfit coach

  • Exercise within your own ability and limits

  • Stop immediately if you feel unwell, dizzy, faint, in pain or unsafe

  • Tell Dave about any injury, discomfort or concern during a session

  • Use equipment safely and as instructed

  • Respect other participants

  • Wear suitable clothing and footwear

  • Bring water where appropriate

 

Boxfit may refuse participation or ask you to stop training if Dave believes it is unsafe for you or others to continue.

13. Risk of exercise

Physical exercise carries some risk, including the risk of discomfort, soreness, fatigue, injury or aggravation of an existing condition.

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Boxfit will take reasonable care when delivering sessions, but you acknowledge that participation in fitness activities involves personal responsibility.

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You should not take part in any exercise that feels unsafe or unsuitable for you.

13. Risk of exercise

Physical exercise carries some risk, including the risk of discomfort, soreness, fatigue, injury or aggravation of an existing condition.

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Boxfit will take reasonable care when delivering sessions, but you acknowledge that participation in fitness activities involves personal responsibility.

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You should not take part in any exercise that feels unsafe or unsuitable for you.

14. Medical emergencies

If you become unwell or injured during a session, Boxfit may take reasonable steps to assist you.

In an emergency, Boxfit may contact emergency services and, where provided, your emergency contact.

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You are responsible for ensuring any emergency contact details you provide are accurate and up to date.

15. Client conduct

Boxfit aims to provide a positive, respectful and supportive environment.

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You must not:

  • Behave aggressively, abusively or disrespectfully

  • Harass, intimidate or discriminate against others

  • Put yourself, Dave or other clients at risk

  • Attend under the influence of alcohol or drugs

  • Damage property or equipment

  • Disrupt sessions

 

Boxfit may refuse service, end a session or cancel future bookings if behaviour is unsafe, inappropriate or harmful.

16. Age requirements

Boxfit services are generally intended for adults.

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If a young person wishes to take part, a parent or guardian may need to provide consent and remain involved where appropriate.

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Boxfit reserves the right to decide whether a service is suitable for a young person.

17. Personal belongings

You are responsible for your own belongings when attending Boxfit sessions.

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Boxfit is not responsible for loss, theft or damage to personal property unless caused by Boxfit’s negligence.

18. Results and fitness outcomes

Boxfit will provide coaching, support and guidance, but results vary from person to person.

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Fitness outcomes depend on many factors, including attendance, effort, nutrition, sleep, health, lifestyle, consistency and individual circumstances.

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Boxfit does not guarantee specific results, weight loss, fitness improvements or event performance outcomes.

19. Online content and fitness information

The website may include general fitness information, service descriptions, blog content, testimonials or guidance.

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This content is for general information only and should not be treated as medical advice.

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You should seek professional medical advice before starting or changing an exercise programme if you have any health concerns.

20. Testimonials and images

Any testimonials, photos or client stories shown on the website are examples only.

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They do not guarantee that you will achieve the same or similar results.

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Boxfit will seek appropriate permission before using identifiable client images, videos or testimonials for marketing purposes.

21. Website content and intellectual property

All website content, including text, images, layout, graphics, branding, logos and design elements, belongs to Boxfit or is used with permission.

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You may view and use the website for personal, non-commercial purposes.

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You must not copy, reproduce, modify, distribute or use website content for commercial purposes without written permission.

22. Links to other websites

The website may contain links to third-party websites, such as booking tools, payment providers, social media platforms or other external resources.

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Boxfit is not responsible for the content, privacy practices or terms of third-party websites.

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You should read the terms and privacy policies of any third-party websites you use.

23. Privacy and data protection

Boxfit handles personal information in accordance with its Privacy Policy.

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Please read our Privacy Policy to understand how we collect, use and protect personal information.

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If the website uses cookies or similar technologies, please also read our Cookies Policy.

24. Liability

Nothing in these Terms and Conditions excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or any rights you may have under consumer law.

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Subject to the above, Boxfit will not be responsible for:

  • Losses that were not reasonably foreseeable

  • Losses caused by your failure to follow instructions or disclose relevant health information

  • Loss, theft or damage to personal belongings, unless caused by Boxfit’s negligence

  • Events outside Boxfit’s reasonable control

  • Failure of third-party systems such as Wix, payment providers or external websites

 

Boxfit’s services are provided with reasonable care and skill.

25. Events outside our control

Boxfit will not be liable for delay, cancellation or failure to provide a service where this is caused by events outside its reasonable control.

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This may include severe weather, illness, injury, venue closure, transport disruption, power failure, technical issues, public health restrictions or other unexpected events.

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Where possible, Boxfit will try to offer a reasonable alternative, such as rescheduling.

26. Complaints

If you have a complaint or concern, please contact Dave as soon as possible so the issue can be looked into.

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Email: davecoard@gmail.com
Phone: 07740675507

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Boxfit will aim to deal with complaints fairly and promptly.

27. Changes to these Terms and Conditions

Boxfit may update these Terms and Conditions from time to time.

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The latest version will be posted on this website with an updated “last updated” date.

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The terms that apply to your booking will usually be the terms in place at the time you made the booking, unless a change is required by law or agreed with you.

28. Governing law

These Terms and Conditions are governed by the laws of England and Wales.

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Any disputes will be subject to the courts of England and Wales, unless consumer law gives you the right to bring proceedings elsewhere.

29. Contact details

If you have any questions about these Terms and Conditions, please contact:

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Boxfit
Contact: Dave Coard
Email: davecoard@gmail.com
Phone: 07740675507
Location: Luton and surrounding areas

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